Terms and Conditions

Effective Date: 8th August 2025

This website, beyoutekombucha.com (“Website”), is owned and operated by CTG WELLNESS SDN. BHD. (Company Registration No.: 202101015535 (1415835-X)), registered in Malaysia. These Terms & Conditions (“Terms”) govern your access to and use of our Website, products, and services. By accessing or using our Website, you agree to be bound by these Terms.

1. Definitions


“We”, “Us”, “Our” – Refers to CTG WELLNESS SDN. BHD., trading as Beyoute.

“You”, “Your” – Refers to any customer or user accessing the Website.

“Products” – Refers to all items offered for sale on the Website.

2. Eligibility


You must be at least 18 years old or have parental/guardian consent to purchase from our Website. By placing an order, you confirm that all information provided is accurate and truthful.

3. Product Information


We strive to ensure all product descriptions, images, and prices are accurate. However, we do not warrant that the information is free from errors. Prices and availability are subject to change without notice.

4. Orders & Payment


Orders can be placed through our Website by following the checkout process.

We accept payments via the payment methods displayed during checkout.

All prices are in Malaysian Ringgit (RM) unless stated otherwise.

An order confirmation will be sent to your registered email once payment is received.

5. Shipping & Delivery


We deliver within Malaysia and to selected international destinations.

Delivery times are estimates only and may vary due to factors beyond our control.

Risk of loss or damage passes to you upon delivery.

6. Returns & Refunds


Our returns and refund process is governed by our Refund & Return Policy, available on this Website.

7. Intellectual Property


All content, logos, trademarks, designs, and images on the Website are owned by or licensed to us. You may not copy, reproduce, or use them without prior written permission.

8. Prohibited Use


You agree not to:

Use the Website for fraudulent or unlawful purposes.

Interfere with the Website’s security features.

Resell our Products without written consent.

9. Limitation of Liability


To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Products or Website.

10. Indemnification


You agree to indemnify and hold us harmless from any claims, losses, or damages resulting from your misuse of the Website or violation of these Terms.

11. Governing Law


These Terms are governed by and construed in accordance with the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Malaysia.

12. Amendments


We reserve the right to update or modify these Terms at any time without prior notice. Changes will be posted on this page with the updated date.

13. Contact Us


Business Name: CTG WELLNESS SDN. BHD.
SSM Registration Number: 202101015535 (1415835-X)
Business Address: Level 2 Tamarins House, No.46 Pengkalan Weld, 10300 George Town, Pulau Pinang, Malaysia.
Email: beyoutekombucha@gmail.com
Website: https://beyoutekombucha.com